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Privacy Policy Terms & Conditions

Effective Date: 12/01/2023

We are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect and how we use, disclose, and safeguard that information.

Information Collection

We may collect personal information from you when you use our services, including but not limited to your name, email address, phone number, and any other information you provide to us.

Use of Information

The information we collect is used solely for the purpose of providing and improving our services. We may use your information to communicate with you, respond to your inquiries, and enhance your experience.

No Sharing of Information

We want to assure you that your personal information will not be shared with any third-party companies or individuals. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. Specifically, SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.

Data Security  

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored in secure environments, and we take appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically for any updates.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Secure Home 365, you may receive messages related to the following.

-Installation reminders

-Follow-up messages

-General Information about our services

Example: “Hello, this is a friendly reminder of your upcoming appointment with installer David at 344 Yale Ave on Monday at 9am. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication you may receive up to [1-5] SMS messages per week related to installation reminders, Follow-up messages and general information about our services.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Secure Home 365 in the following ways:

-Verbally, during a conversation

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.securedca.com/contact-us

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our https://www.securedca.com/privacy/
  • Message frequency may vary

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at (510)250-0935.

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Satisfied Customers

I inquired Cory about an 8 camera installation. He was responsive and very knowledgeable about installing the security system. The day of the install, the team was punctual and extremely efficient with the installation. Everything went smoothly with the installation and was up and running in a few hours. Highly recommended!

Oscar L.
San Ramon, CA

Cory was the first to respond to my request for camera installation service, and was able to accommodate my request for installation in a rather short time frame. The installation proceeded smoothly and I the installers did a neat job, especially considering the construction of my house forced a portion of the Cat5 cables to run along an inside wall.

Charles R.
Pleasanton, CA

As soon as we closed on our home, Cory reached out for alarm services. He was very responsive and informative on exactly what our needs should be. Highly recommend!

Teresa I.
Fremont, CA

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